A Day at SBI
For many years I am doing most of my banking with ICICI and have hardly visited the branch in the last decade or so. Almost all the banking needs are managed online or via the relationship manager. I do have to have to visit SBI once a year to deposit some money in my PPF account. While this is just a once a year task, I was still not keen on making even this 1 day visit to SBI and hence thought to transfer the PPF account to ICICI, which is also a government recognized back to hold PPF accounts. After multiple attempts, but something or other kept coming up, I finally managed to visit the SBI bank one fine Saturday morning. This was the fist mistake. The bank gets unduly crowded on weekends. I reached the bank by 10.15 am or so. As I entered the bank, there was a queue with about 5-6 people standing at the "May I Help You" counter. Knowing that this will take a while, I approached the security guard, who is seen more within the bank and less at the entrance gate. He t...