Of This and That

Along with purchase of new cars, Govt has made it mandatory to issue FASTag sticker. The idea is to shift more and more people to use these automatic toll payment tags, then having to wait in long queues on the highways. All that is fine, but if only things work so smoothly 😏. When a buy a new car, the dealer goes ahead and registers it with FASTag. In my case it was ICICI FASTag. While it is the vehicle registration number that should be fed in their system, but since the new car hasn't yet been to RTO for passing and registration, it hasn't got the registration number. So the dealer, instead, uses the VIN/Chassis no. It is then my (owner's) responsibility to get this updated. So I logged into the ICICI FASTag system and logged a service request asking for vehicle number updation. For many days, nothing happened. About 2 weeks later someone from the call center called and said that I need to login again, raise a new service request, specifically for the vehicle numbe